> For the complete documentation index, see [llms.txt](https://pazion.gitbook.io/order2flow/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://pazion.gitbook.io/order2flow/troubleshooting/cant-find-product-for-orderline.md).

# Can't find product for orderline

***

Mijn order heeft status **ERROR** en kan product voor de orderregel niet vinden.

#### 1. Toon de error log

**Filter de orders op status erro en toon de log van de order die op error staat.**

![Step 1 screenshot](https://images.magichow.co/images/3bdb4296-1398-4340-9c1d-0166ea5a6fd6/41f30989-cba1-4ff7-a322-671fd7671d6b.jpg?secret=eyJ0eXBlIjogIm1hZ2ljX2NvcHlfa2V5IiwgImtleSI6ICJjOTVkNDI3ZDczZWY0NDdlM2U2NDhjNjAxNDk3M2VkNSJ9)

#### 2. Order error log

**De order error log toont waarom de order in error staat.**

In dit geval, kan het product van een orderregel niet gevonden worden. ![Step 2 screenshot](https://images.magichow.co/images/3bdb4296-1398-4340-9c1d-0166ea5a6fd6/44c6057f-0271-419f-9e63-10b3a50d192e.jpg?secret=eyJ0eXBlIjogIm1hZ2ljX2NvcHlfa2V5IiwgImtleSI6ICJjOTVkNDI3ZDczZWY0NDdlM2U2NDhjNjAxNDk3M2VkNSJ9)

#### 3. Orderregels aanpassen.

**Open de order details en koppel een product aan de orderregel.**

Zorg dat alle orderregels aan een product gekoppeld zijn. Zie [hier een uitleg](/order2flow/orderverwerking/orders/hoe-koppel-ik-een-product-aan-een-orderregel.md).

#### 4. Probeer order nogmaals door te zetten

**Click op retry, waarmee status wordt aangepast en order nogmaals wordt opgepakt.**

![Step 6 screenshot](https://images.magichow.co/images/3bdb4296-1398-4340-9c1d-0166ea5a6fd6/fdd95874-357c-4907-8621-122476c470fe.jpg?secret=eyJ0eXBlIjogIm1hZ2ljX2NvcHlfa2V5IiwgImtleSI6ICJjOTVkNDI3ZDczZWY0NDdlM2U2NDhjNjAxNDk3M2VkNSJ9)

Zie ook hoe u [offers vindt zonder gekoppeld product](/order2flow/orderverwerking/producten-and-offers/hoe-zie-ik-offers-zonder-product.md) of hoe u een [product aan een offer koppelt](/order2flow/orderverwerking/orders/hoe-koppel-ik-een-product-aan-een-orderregel.md).


---

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